📦 TAGi by FOLLE – Shipping Policy
Last updated: [JUNE 2025]
TAGi pieces are made by hand, finished with care, and packed with purpose. Here's everything you need to know about how your tag gets from our studio to your story.
🛠️ Processing Time
Every TAGi is made to order. That means:
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Please allow 3–5 business days for production before dispatch
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Custom name requests may take a little longer during peak periods (we’ll let you know)
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You'll receive a confirmation email once your order is placed, and another when it ships
🚚 Shipping Regions
We currently ship to:
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Australia & New Zealand
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Selected international regions (Check checkout for options. Need help? Contact us.)
We’re working on opening more zones soon—drop us a message if yours isn’t listed.
🕒 Estimated Delivery Times
Delivery times begin once your item has shipped and may vary based on carrier delays or customs processing.
🔍 Tracking Your Order
You’ll receive tracking details via email once your TAGi is on the move.
Didn't get a tracking number? Hit us up at support@tagibyfolle.com.
📬 Shipping Costs
Shipping is calculated at checkout .
We occasionally run free shipping promos—join our email list to stay in the loop.
💬 Questions or Issues?
If you have any trouble with shipping, delays, or your order status, contact us:
info@follecustoms,com,au
Subject: “Shipping Help”